Can I use my phone while my number is being transferred?

Absolutely! In fact, we’ll give you a temporary number to use while your number ports to Hello Mobile.

Here’s what you’re able to do while your number transfers to our network:

Call 911 in Case of Emergencies

It is incredibly important to Hello Mobile that our customers can contact 911 whenever they need to. Therefore, you may make calls to 911 even during the number transfer process.

HOWEVER, the public safety dispatch center might not be able to call you back after you contact them as they could fail to receive a usable phone number from your handset.

For this reason, immediately explain your emergency and location in detail to the emergency operator after dialing 911.

Access Voicemail

While you can still set up your voicemail before your number is transferred, all messages and settings will be erased once the transferred number becomes active.

For this reason, try to wait until your number becomes active on our network before setting up voicemail.