If your Android phone is turning on and off on its own, you may need to reboot your device. The following steps will reboot the device: Press and hold the power button on your phone to turn it off. Once off, hold down the power and
Customer Service is available Monday-Friday, 8am-12am, as well as Saturday and Sunday 9am-6pm, EST at 1-(888)-954-3556. Chat support is available 7 days a week, Sunday through Saturday from 9am to 12am EST here.
Whether you brought your own phone or purchased a new one, if you’ve got a phone number you’re itching to bring to Hello Mobile, this simple guide is your ticket to a happy transfer! 1. Rules for Bringing Your Own Number For the
My Mobile Account is the ultimate way to manage your Hello Mobile account. Enhance your Hello Mobile experience with the following features: Check Usage: Keep track of your usage history to save as much data as possible Purchase Refills: Out of data? Get more with
When you bring your number to Hello, you’ll submit account details from your current carrier. This info must be accurate to quickly and easily get your number on our network. In fact, mistakes in this section are the most common cause of number transfer delay or
Absolutely! In fact, we’ll give you a temporary number to use while your number ports to Hello Mobile. Here’s what you’re able to do while your number transfers to our network: Call 911 in Case of Emergencies It is incredibly important to Hello Mobile that our
On a family plan, you will receive a single bill at the end of the billing cycle that will be paid using the primary credit card attached to the account. To change your family plan, go to your Plan page. All of your lines will share
Paying for your Hello Mobile plans couldn’t be easier! We accept Visa, MasterCard, Discover, and American Express Credit Cards as well as mailed checks. Payments may be made over the phone or online. We’ll always send you a reminder before your bill is due. Expect
Finding your phone’s unique IMEI/MEID/ESN Number is a snap! Check below to find it based on your device. Find my iPhones IMEI/MEID/ESN number There are 3 different ways to find your IMEI/MEID/ESN number on your iPhone. Try any of them. Option 1: Dial *#06# and the IMEI
Activate My Own Phone Start enjoying Hello Mobile service from the phone you already know and love: 1. Insert SIM Card Check out our SIM card installation guide to learn how. If your phone did not require a Hello Mobile SIM Card, skip this step. 2.