Services
Wi-Fi Auto-Connect™ locations
Hello Mobile has teamed up with these 50 sponsors to bring you our FREE Wi-Fi connection in over 10 million locations nationwide. All you need
What is the My Mobile Account App?
My Mobile Account App is the ultimate way to manage your Hello Mobile account. Enhance your Hello Mobile experience with the following features: Check Usage:
How long will it take for my order to be shipped?
All orders usually take about 2-5 business days to be shipped. Once your order ships, we’ll email you a tracking number so you can follow
How does Wi-Fi Auto Connect™ work?
Saving Data = Saving Money! Keep your Data for when you need it most with our Wi-Fi Auto Connect™ feature. Hello Mobile automatically connects your phone
How do I contact Hello Mobile?
Whether you have questions, concerns, or just want to say “hey,” get in touch with us here at Hello Mobile! Our expert Support Team is
How do I change my account password?
Don’t panic if you forgot your account password. Go to the Login page and choose Forgot Password. Enter your email address, and we’ll send you an email
Can I call 911 while my number is being transferred?
It is incredibly important to Hello Mobile that our customers can contact 911 whenever they need. Therefore, you may make calls to 911 even during
Why do I have a weak signal on my phone?
We’re sorry to hear you are experiencing weak signal strength. Many different factors can affect this: You may be outside our network’s coverage area You