If your phone displays a SIM Card error message, follow these steps to get your phone running again:
- Turn your phone off.
- Remove the SIM Card.
- Make sure the SIM Card isn’t damaged or you’ll need a replacement.
- Insert the SIM Card back into your phone.
- Turn your phone back on.
Here’s a quick list on some of the most common SIM Card errors you may run into:
- SIM Lock
- SIM Invalid
- Network Lock
If you receive any of these error messages, you previous carrier may have enabled a lock or restriction to your phone and will have to reach out to them to remove this.
Feel free to contact us anytime, Toll-Free, at 1-888 95-HELLO (43556) anytime Monday – Friday 8:00 AM to 12:00 AM EST or Saturday – Sunday 9:00 AM to 6:00 PM EST.