Where can I find my account details for my current carrier?

When you bring your number to Hello, you must submit your account details from your current carrier. This information must be accurate to transfer your number to our network. In fact, mistakes in this section are the most common cause of

Can I use my Hello Mobile service while my number is being transferred?

Absolutely! In fact, we’ll give you a temporary number to use while your number is transferring to Hello Mobile and will be able to make emergency phone calls. Call 911 in Case of Emergencies It is incredibly important to Hello Mobile

How do I find my phone’s IMEI/MEID Number?

Finding your phone’s unique IMEI/MEID Number is easy! Just dial *#06# on your keypad, and the IMEI/MEID Number should appear. You can also follow the instructions below to find it manually. Find my iPhones IMEI/MEID/ESN number  There are 3 different

How do I activate my phone with Hello Mobile?

Whether you brought your own phone or purchased a new one, activating it with Hello Mobile is super easy! Just follow the steps below: If You Brought Your Own Phone Insert your Hello Mobile SIM Card Follow our easy installation

How do I find my SIM Card number?

Finding your SIM Card number depends on your phone. See below for detailed instructions by brand. Find My SIM Card Number on an iPhone: Go to Settings > General> About. Then scroll down and locate the ICCID (SIM Card) number. Find My SIM Card Number

Can I Bring My Own Phone to Hello Mobile?

Yes you can! If you’d like to bring your own phone to Hello Mobile then head on over to our Bring Your Own Phone page to check your phone’s compatibility with our nationwide 4G LTE/5G network. To Bring Your Own Phone

How do I perform a Network Reset to activate my phone?

To activate the phone you brought to Hello Mobile, please follow the steps below in the order shown. Please only perform the steps that apply to your device. GSM smartphone: Customer information stored on a removable SIM Card that may

Will I still have to pay for my current provider’s services while my number is being transferred?

You must pay all financial obligations with your current carrier before we can successfully transfer your number. You may also need to pay early termination fees or accelerated charges to your current carrier if you are part of a subscriber

Can I Bring My Own Number to Hello Mobile?

Yes, you can! Hello Mobile makes transferring your number to our 4G LTE/5G network quick & easy! You can bring your own number at any time, but for the smoothest transfer possible, we recommend waiting until your phone is ready

Will I need a new SIM card for my phone?

When you Bring Your Own Phone to Hello Mobile you’re automatically eligible for a FREE SIM Card with FREE Shipping! Just choose Bring Your Own Phone option during Sign Up, and we’ll take care of it. The good news is your phone may