Will unused service carry over to the next month?

Unused service from your monthly plan will not carry over into your next month. If you bought a refill and haven’t used it all, that service will last up to 30 days after purchase. Check the specific refill for more

How does Auto-Refill work?

Auto-Refill lets you pay your monthly service effortlessly. You are automatically enrolled when you join Hello Mobile but you may turn this feature on and off at your convenience. Let Auto-Refill replenish your Data and minutes every month so all

Will I get a reminder when my payment due date is coming up?

Yes, we’ll always send you a reminder before your bill is due. Expect either a text message or email to help you remember!