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Hi. How can we help?

Common help topics: bring your own phone, upgrade plan, activation

How do I find my phone’s IMEI/MEID Number?

Finding your phone’s unique IMEI/MEID Number is easy! Just dial *#06# on your keypad, and the IMEI/MEID Number should appear. You can also follow the…

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How do I find my SIM Card number?

Finding your SIM Card number depends on your phone. See below for detailed instructions by brand. Find My SIM Card Number on an iPhone: Go…

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Will I still have to pay for my current provider’s services while my number is being transferred?

You must pay all financial obligations with your current carrier before we can successfully transfer your number. You may also need to pay early termination…

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What phones may be compatible with Bring Your Own Phone?

Many different factors determine whether a phone is compatible with the Hello Mobile Network, but the quickest way to find out is by checking your…

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