How do I perform a Network Reset to activate my phone?

To activate the phone you brought to Hello Mobile, please follow the steps below in the order shown. Please only perform the steps that apply to your device. GSM smartphone: Customer information stored on a removable SIM Card that may

How do I perform a Master Reset or Factory Reset for my locked or frozen phone?

If your cell phone is locked or frozen, a Master Reset (a.k.a. Factory Reset or Hard Reset) will probably unlock or unfreeze it. Performing a Master Reset will result in the loss of all Data and information previously stored on your phone