Skip to content
  • ACTIVATE
  • COVERAGE
  • CONTACT US
  • SIGN IN
Menu
  • ACTIVATE
  • COVERAGE
  • CONTACT US
  • SIGN IN
hello-mobile-logo
  • Shop 
    • Plans
    • Phones
    • Bring Your Own Phone
    • Bring Your Own Number
  • Why Hello
  • How It Works
Menu
  • Shop 
    • Plans
    • Phones
    • Bring Your Own Phone
    • Bring Your Own Number
  • Why Hello
  • How It Works

Hi. How can we help?

Common help topics: bring your own phone, upgrade plan, activation

How do I perform a Network Reset to activate my phone?

To activate the phone you brought to Hello Mobile, please follow the steps below in the order shown. Please only perform the steps that apply…

Read more →

How do I perform a Master Reset or Factory Reset for my locked or frozen phone?

If your cell phone is locked or frozen, a Master Reset (a.k.a. Factory Reset or Hard Reset) will probably unlock or unfreeze it. Performing a…

Read more →

Support Topics

  • Phones
  • Billing
  • Join Hello Mobile
  • Plans
  • Activate / Upgrade SIM​
  • Services

Contact Support

Get support through
Facebook Messenger 24/7
Call us Toll-Free: 1 (888) 95-HELLO
Mon - Fri (8:00am - 12:00am EST)
Sat - Sun (8:00am - 8:00pm EST)

SHOP

  • Phones
  • Plans
  • Bring Your Own Phone

MY ACCOUNT

  • Login
  • Billing
  • My Usage

USEFUL LINKS

  • Support
  • Coverage Map
  • Contact

CONNECT WITH US

Facebook Instagram Twitter

Copyright © 2019 Hello Mobile™. All Rights Reserved.    Privacy Policy   Terms & Conditions   Unsubscribe