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To unlock your phone from your current provider, there are a few requirements you need to meet. Please review the following guidelines.
Virgin Mobile has stopped accepting new customers and is in the process of shutting down. Therefore, the carrier’s services and policies may no longer be active or applicable.
Since Virgin Mobile is no longer accepting new customers and transitioning existing customers to Boost Mobile, the requirements, instructions, and policies related to unlocking your phone may vary or may not be available. It is recommended to contact Boost Mobile, the carrier to which Virgin Mobile customers were transitioned, for any inquiries regarding unlocking devices or related policies.
Note: The information provided is based on the statement that Virgin Mobile is no longer accepting new customers and is in the process of shutting down.
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We understand that sometimes customers may accidentally select the wrong provider option click here to be re-directed to the main page.
If you are still having issues we recommend reaching out to our dedicated Customer Support Specialists for personalized assistance.
