Can I keep my Hello Mobile number on the upgraded network?

Yes, you can! We know how important it is to keep your number, so we’ve made sure that you will continue to use your phone number throughout the process, even after shipment. To do this, we’ve attached a temporary number to the upgraded SIM card sent to you.

Once you receive your upgraded SIM Card, just insert it into your phone and place a test call we will immediately begin to transfer your Hello Mobile number. We’ll then send you a text to confirm completion. This process should take no longer than 15 – 20 minutes and will also serve as the activation of your SIM Card.

If you have questions on how to activate, please give our direct-to-agent line a call at, 1 (888) 95-HELLO, 1 (888) 954-3556.