Need to scan a QR code from an image? No problem! Here’s a quick guide to get you sorted, no matter what phone you have. Google Pixel (Android 10 & Later) Open Photos and choose the image with the QR
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Need to scan a QR code from an image? No problem! Here’s a quick guide to get you sorted, no matter what phone you have. Google Pixel (Android 10 & Later) Open Photos and choose the image with the QR
Ready to activate your Hello Mobile eSIM and kick off your service? You’re just a few simple steps away. Let’s get that eSIM up and running in no time! How to Activate Your eSIM Step 1: Connect to Wi-Fi First
We’re thrilled to let you know that Hello Mobile is upgrading to a new network! This means better coverage, faster speeds, and an all-around awesome experience. Don’t worry, we’re here to make this transition super easy for you. What’s Going
Can’t find your Settings app on your phone? No worries, we have you covered! Android Devices Your Settings app is usually associated with this icon and will be titled ‘Settings’. Here are three different ways to find your Settings app:
Customers with multi-line plans will receive an upgraded SIM Card for each line. Each SIM Card will then be sent separately, and customers will receive tracking details for each order. You’ll also find the last four digits of the new
We’ve upgraded our network, so that means your SIM Card will need an upgrade, too! Since we’re now one of America’s largest 4G LTE/5G networks, we’re sending you a SIM Card that is compatible with our new network to replace
We’re proud to announce that we are now one of America’s largest 4G LTE/5G networks. This means that you will now receive the same fast speeds, expansive coverage, and strong service but at the low prices, you’ve always had. As
Get your calls, MMS messages, and Visual Voicemail working flawlessly. Here’s how! You may just have to update your iOS and carrier settings. This will improve your connection to our network and your phone’s performance. Let’s start by updating your
All SIM Cards are typically shipped within 24 – 48 hours after address confirmation. If it’s been over seven days since you received your tracking details, and you still haven’t received your order, please give our Customer Support team a
Of course! We’ve upgraded our network to one of America’s largest 4G LTE/5G networks, but that doesn’t mean 4G LTE is gone. Your new SIM Card will connect to whichever network is most compatible based on your current phone model
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