We’re thrilled to let you know that Hello Mobile is upgrading to a new network! This means better coverage, faster speeds, and an all-around awesome experience. Don’t worry, we’re here to make this transition super easy for you. What’s Going
Can’t connect your phone to our data network? Follow the instructions below to configure your APN settings and connect to the Hello Mobile Network. Data Settings for Android Devices Go to Settings and locate Wi-Fi & Mobile Data & make
Hello Mobile has teamed up with these 50 sponsors to bring you our FREE Wi-Fi connection in over 10 million locations nationwide. All you need is the My Mobile Account App installed on your smartphone, and we’ll take care of
My Mobile Account App is the ultimate way to manage your Hello Mobile account. Enhance your Hello Mobile experience with the following features: Check Usage: Keep track of your usage history to save as much data as possible Purchase Refills:
All orders usually take about 2-5 business days to be shipped. Once your order ships, we’ll email you a tracking number so you can follow its progress. To get your FREE SIM Card shipped, make sure you Set Up your lines
Saving Data = Saving Money! Keep your Data for when you need it most with our Wi-Fi Auto Connect™ feature. Hello Mobile automatically connects your phone to available FREE Wi-Fi at over 10 million locations nationwide. That means you’ll be saving
Don’t panic if you forgot your account password. Go to the Login page and choose Forgot Password. Enter your email address, and we’ll send you an email with a link to reset your password.
Whether you have questions, concerns, or just want to say “hey,” get in touch with us here at Hello Mobile! Our expert Support Team is available from Monday – Friday: 8:00 AM EST to 12:00 AM EST, and Saturday –
It is incredibly important to Hello Mobile that our customers can contact 911 whenever they need. Therefore, you may make calls to 911 even during the number transfer process. HOWEVER, the public safety dispatch center might not be able to
We’re sorry to hear you are experiencing weak signal strength. Many different factors can affect this: You may be outside our network’s coverage area You may be roaming Your current location may have weaker than average signal strength Weather, terrain,
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