Customers with multi-line plans will receive an upgraded SIM Card for each line. Each SIM Card will then be sent separately, and customers will receive tracking details for each order. You’ll also find the last four digits of the new
We’ve upgraded our network, so that means your SIM Card will need an upgrade, too! Since we’re now one of America’s largest 4G LTE/5G networks, we’re sending you a SIM Card that is compatible with our new network to replace
Get your calls, MMS messages, and Visual Voicemail working flawlessly. Here’s how! You may just have to update your iOS and carrier settings. This will improve your connection to our network and your phone’s performance. Let’s start by updating your
Of course! We’ve upgraded our network to one of America’s largest 4G LTE/5G networks, but that doesn’t mean 4G LTE is gone. Your new SIM Card will connect to whichever network is most compatible based on your current phone model
Yes, you can! We know how important it is to keep your number, so we’ve made sure that you will continue to use your phone number throughout the process, even after shipment. To do this, we’ve attached a temporary number
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