How do I activate my phone with Hello Mobile?

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Whether you brought your own phone or purchased a new one, activating it with Hello Mobile is super easy!

Just follow the steps below:

If You Brought Your Own Phone

  1. Insert your Hello Mobile SIM Card
    Follow our easy installation guide to see how.
  2. Perform a Network Reset
    Find Instructions based on your operating system using our handy guide.
  3. Get My Mobile Account App
    Download the My Mobile Account App and log in using your Hello Mobile phone number.
  4. Make a test call
    Call 1 (877) 544-3556 to confirm your phone’s activation.

Congratulations! Your smartphone is now connected to the Hello Mobile network. Enjoy your new phone plan!

If you Purchased a New Hello Mobile Phone

  1. Turn on your new phone.
  2. Log In to the My Mobile Account App
    Open the pre-installed My Mobile Account and log in with your Hello Mobile phone number.
  3. Make a test call
    Call 1 (877) 544-3556 to confirm your phone’s activation.

Congratulations! Your new Hello Mobile phone is now connected to the Hello Mobile network. Enjoy your phone plan!

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