SIM Cards typically ships between 2-5 business days. You will receive an email with your tracking details as soon as your order is shipped. Contact our Customer Support team if you have any questions or need assistance!
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SIM Cards typically ships between 2-5 business days. You will receive an email with your tracking details as soon as your order is shipped. Contact our Customer Support team if you have any questions or need assistance!
An IMEI Number is a 15-digit unique identifier for all GSM phones. An MEID is the 14-digit unique identifier for phones running on a CDMA. Both can be used for tracking purposes in the event your phone is either lost
No contracts, no worries. You have complete control. Sign up today and cancel at any time (But we hope you don’t!). Hello Mobile lets you enjoy the freedom of a service that works for you!
After you’ve created an account, it’s time to Activate your lines and start enjoying your service. Head to the Line Setup Page and choose “Set Up Line.” Then follow the easy step-by-step instructions to Add a Phone and Number to
If your phone displays a SIM Card error message, follow these steps to get your phone running again: Turn your phone off. Remove the SIM Card. Make sure the SIM Card isn’t damaged or you’ll need a replacement. Insert the
To activate the phone you brought to Hello Mobile, please follow the steps below in the order shown. Please only perform the steps that apply to your device. GSM smartphone: Customer information stored on a removable SIM Card that may
Some Hello Mobile plans have an allotted amount of high-speed Data to use within your billing cycle, while an UNLIMITED plan means you’ll never run out! When it comes to Data speeds, that depends on your phone’s capacity and the coverage
Saving Data = Saving Money! Keep your Data for when you need it most with our Wi-Fi Auto Connect™ feature. Hello Mobile automatically connects your phone to available FREE Wi-Fi at over 10 million locations nationwide. That means you’ll be saving
Once the phone from your former carrier is deactivated, your number is Active on the Hello Mobile network. We will also send you a text message and an email notifying you of your number’s Activation. If the phone you have
Whether you have questions, concerns, or just want to say “hey,” get in touch with us here at Hello Mobile! Our expert Support Team is available from Monday – Friday: 8:00 AM EST to 12:00 AM EST, and Saturday –
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